These Terms of Service ("Terms") govern your use of the MedMemoir mobile application ("Service," "App," or "MedMemoir") provided by Krocess LLC ("we," "us," "our," or "Company").

1. Acceptance of Terms

By creating an account or using MedMemoir, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

MedMemoir is a personal medical records management application that allows you to:

• Store and organize medical records, documents, and health information
• Track vital signs and health metrics
• Manage medications and set reminders
• Store emergency contact information
• Generate QR codes for emergency access to your medical profile

3. Not Medical Advice - Important Disclaimers

3.3 Measurement Accuracy

• Camera-based vital measurements (heart rate, HRV) are estimates and should not be used for medical decisions
• Measurements are for informational and wellness purposes only
• Always use FDA-approved medical devices for diagnostic purposes
• Consult healthcare professionals before making health decisions based on app data

4. User Accounts and Eligibility

4.1 Age Requirement

You must be at least 13 years old to use MedMemoir. If you are under 18, you must have parental consent.

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your password
• All activities that occur under your account
• Notifying us immediately of unauthorized access

4.3 Account Information

You agree to:

• Provide accurate, current, and complete information
• Update your information to keep it accurate
• Not impersonate others or create fraudulent accounts

5. User Responsibilities and Acceptable Use

5.1 Your Data

You are solely responsible for:

• The accuracy of health information you enter
• Maintaining backups of important medical information
• Verifying that information is correct before sharing with healthcare providers

5.2 Prohibited Uses

You may NOT:

• Use the Service for illegal purposes
• Share your account with others
• Attempt to access other users' data
• Reverse engineer, decompile, or disassemble the App
• Use the Service to transmit malware or harmful code
• Use automated systems to scrape or collect data
• Violate any applicable laws or regulations

6. Data Ownership and Privacy

6.1 Your Data Belongs to You

You retain all rights to your medical records and health information stored in MedMemoir.

6.2 License to Us

By using the Service, you grant us a limited license to store, process, and display your data solely to provide the Service.

6.3 Data Privacy

Please review our Privacy Policy, which explains how we collect, use, and protect your data.

7. Subscriptions and Payments

7.1 Free Trial

New users receive a 30-day free trial with access to all Pro features.

7.2 Subscription Plans

• Free Plan: Basic features with limitations (2 vital types, limited history)
• Pro Plan: Unlimited features, full access to all vitals and records

7.3 Billing

• Subscriptions are billed through Apple App Store or Google Play Store
• Prices are in U.S. dollars and may vary by location
• Subscriptions automatically renew unless cancelled 24 hours before renewal
• Refunds are handled by Apple or Google according to their policies

7.4 Changes to Pricing

We reserve the right to change subscription prices with 30 days' notice. Price changes will not affect active subscriptions until renewal.

8. Disclaimers and Limitations of Liability

8.2 No Warranty

We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free
• Data will be accurate, reliable, or preserved without loss
• Defects will be corrected
• The Service is free from viruses or harmful components

9. Indemnification

You agree to indemnify, defend, and hold harmless Krocess LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of others
• Any medical decisions or health outcomes
• Data loss or corruption
• Your content or information in the Service

10. Intellectual Property

10.1 Our Rights

MedMemoir, including its design, features, code, and content, is owned by Krocess LLC and protected by copyright, trademark, and other intellectual property laws.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes.

10.3 Trademarks

"MedMemoir," "Krocess," and associated logos are trademarks of Krocess LLC. You may not use our trademarks without written permission.

11. Third-Party Services

11.1 Third-Party Integrations

MedMemoir integrates with third-party services (Apple Health, Google Health Connect, Firebase, etc.). Your use of these services is subject to their terms and policies.

11.2 No Endorsement

We do not endorse or assume responsibility for third-party services or content.

12. Termination

12.1 By You

You may terminate your account at any time by deleting the App and contacting us to delete your data.

12.2 By Us

We may suspend or terminate your access if you:

• Violate these Terms
• Engage in fraudulent activity
• Abuse the Service or harm other users

12.3 Effect of Termination

Upon termination:

• Your right to use the Service ceases immediately
• We may delete your data (unless required to retain by law)
• These Terms remain in effect for provisions that should survive termination

13. HIPAA and Healthcare Compliance

13.1 Not a Covered Entity

Krocess LLC is not a "covered entity" or "business associate" under HIPAA. MedMemoir is a personal health records (PHR) tool, not an electronic health records (EHR) system.

13.2 Your Responsibility

You are responsible for complying with HIPAA or other healthcare regulations when sharing medical information with healthcare providers.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the State of Delaware and the United States, without regard to conflict of law principles.

14.4 Exceptions to Arbitration

Either party may seek:

• Injunctive relief in court for intellectual property infringement
• Small claims court resolution
• Emergency equitable relief

15. Changes to Terms

15.1 Modifications

We may modify these Terms at any time. Material changes will be notified via:

• Email to your registered address
• In-app notification
• Updated "Last Updated" date

15.2 Acceptance

Continued use of the Service after changes constitutes acceptance. If you don't agree, stop using the Service.

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Krocess LLC regarding the Service.

18. No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.